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When to Go to Urgent Care vs. The ER

When you or a loved one is experiencing a health emergency, it can be difficult to know when it’s best to go to an urgent care center or the emergency room (ER). That’s why it’s important to know the appropriate choice for every situation.

When to Visit Urgent Care

According to the Urgent Care Association of America, more than 89 million people visit urgent care centers each year.

 

If your illness or injury is not life-threatening emergency and your doctor’s office is closed (nights, weekends, holidays), and/or you believe the situation cannot wait, urgent care is your best option. Urgent care centers have the equipment to handle serious but non-life-threatening emergencies and provide high-quality care.

Urgent care centers are the best call for conditions like:

  • Breathing problems

  • Skin conditions

  • Severe cold, cough and flu

  • Sprains and strains

  • Back, muscle and body aches

  • Nausea, vomiting and diarrhea

  • Broken bones that have not broken the skin

  • Minor cuts or rashes

  • Animal bites

  • High fevers

  • Pneumonia

  • Ear infections

  • Urinary infections

When to Visit Urgent Care

According to the Urgent Care Association of America, more than 89 million people visit urgent care centers each year.

 

If your illness or injury is not life-threatening emergency and your doctor’s office is closed (nights, weekends, holidays), and/or you believe the situation cannot wait, urgent care is your best option. Urgent care centers have the equipment to handle serious but non-life-threatening emergencies and provide high-quality care.

Urgent care centers are the best call for conditions like:

  • Breathing problems

  • Skin conditions

  • Severe cold, cough and flu

  • Sprains and strains

  • Back, muscle and body aches

  • Nausea, vomiting and diarrhea

  • Broken bones that have not broken the skin

  • Minor cuts or rashes

  • Animal bites

  • High fevers

  • Pneumonia

  • Ear infections

  • Urinary infections

When to Go to the ER

The emergency room is for life threatening emergencies — the staff and equipment are there to provide life-saving care for severe cases. For life-threatening medical situations, you can call 911 or visit an emergency room. Most hospital emergency rooms are open 24 hours per day, seven days a week.

The ER is the correct destination if you or a loved one is experiencing:

  • A severe injury or major trauma, including a severe cut or burn

  • Overdose

  • Stroke or heart attack

  • Loss of consciousness

  • A seizure

  • Difficulty breathing

  • Trouble speaking

  • Dizziness and loss of coordination

  • A head injury

  • Broken bones that puncture the skin

  • Heavy bleeding

Please Note:

Urgent care services are not a replacement for primary care. When you need routine medical care your primary care doctor should always be your first option. They know you best and will ensure that your care is consistent. However, urgent care and the ER are available to you for those times when you are experiencing more sudden or serious medical conditions.

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Copyright 2025  © Wellness On Call  | Designed by: NurseproCEO

Copyright 2025  © Wellness On Call  | Designed by: NurseproCEO

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